Shipping Policy
In order to offer premium quality wigs, all the wigs will be shipped directly from our factories to https://www.iziwigs.com/ first and then after careful checking, https://www.iziwigs.com/ will ship the item out.
Handling Time
Delivery from factories to us may take 2-3 days so usually we will ship your item out in about 3 business days after payment received. As factories don't work on weekends, handling time may take 4-5 business days for order placed on Friday. Once wig is shipped out, we will offer tracking number via email. For custom made order, we will need 28 or 35 days to produce the item and then dispatch it.
Shipping Options & Time
| Continent | Country | Standard Shipping-FREE | Express Shipping(FedEx/DHL) | UPS |
|---|---|---|---|---|
| North America | Canada, United States, Mexico, Trinidad and Tobago… | 7-20 working days | 3-5 working days | 1-2 business days(United States only) |
| South America | Brazil, Argentina, Chile, Colombia, Ecuador… | 7-20 working days | 3-5 working days | |
| Africa | South Africa, Zambia, Nigeria, Cameroon, Senegal, Botswana, Tanzania, Congo - Brazzaville… | 7-20 working days | 3-5 working days | |
| Europe | Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Norway, Portugal, Spain, Sweden, Switzerland, Ukraine, Turkey, Croatia, LatviaUnited, Macedonia, Lithuania, Netherlands, Russia, United Kingdom… | 7-20 working days | 3-5 working days | |
| Oceania | Australia, New Zealand, Papua New Guinea… | 7-20 working days | 3-5 working days | |
| East Asia | Japan, P.R Korea, R.Korea, Mongolia… | 7-20 working days | 3-5 working days | |
| Southeast Asia | Cambodia, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam… | 7-20 working days | 3-5 working days | |
| West Asia | Saudi Arabia, Jordan… | 7-20 working days | 3-5 working days | |
| Other country buyer | Please contact us | Please contact us |
Handling time and customised time are excluded in the shipping time
The total delivery time = handling time/processing time + shipping time.
For item in stock, handling time=2-5 business days.
Please note:
1. we cannot ship via a traceable method to any post office boxes. Delivery time cannot be guaranteed nor can the package be tracked. We encourage all deliveries be made to a physical address so packages can be tracked.
2. For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.
3. We are not responsible for any duties, taxes, or additional charges that may be charged by Customs for any International deliveries. But we will declare the wig as synthetic wig and worth less than $30 to help avoid the duties.
